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Stichworte: customers offering goods
Who are organizational stakeholders a employees b government c customers d All of the above
Which term refers to the resources that are used to make and distribute goods and services?
What term is used to describe the procurement and physical movement of material through a supply chain from suppliers to customers?
What is the term used for the amount and number of raw materials parts and finished products?
Is the combining of natural resources, human resources, and capital to produce goods and services
Is the process that converts inputs into outputs that can be sold as goods and services marketing production mechanization specialization operations?
Which characteristic of the industrial revolution contributed most to making goods more affordable?
Which of the following is the most viable way to generate meaningful responses from customers?
Which of the following is true of contemporary customers in comparison to customers of the past?
Which of the determinants of service quality involves having the customer’s best interests at heart?
Which of the following strategies should be adopted to effectively handle customers with language differences quizlet?
Is a type of technology that allows online chats in real time text transmission over the Internet between customers and service representatives?
What term is defined as an enterprise that produces goods or services usually to make a profit?
Crm software can help organizations identify high-value customers for preferential treatments.
Next generation enterprise suites use and soa to link to systems of customers and suppliers
In which of the five basic supply chain activities do you support customers and product returns group of answer choices Plan source deliver return?
What is the process of identifying and qualifying potential customers in order to grow new business?
What is the practice of offering two or more different products or services for sale at one price?
Is the use of mail Telephone Fax email or Internet to communicate directly with or solicit response or dialogue from specific customers or prospects?
Which term refers to a set of activities that develop an offering in order to satisfy a customer need?
Which of the following terms refers to the decisions and activities intended to create and maintain the concept of a product in customers mind?
What is a cloud computing offering called in which users are provided with access to resources such as servers storage and networks?
Is the process of getting the right product into a facility at the right time and place plus the amount of goods at the right price and source?
What makes personal selling better than advertising in terms of convincing and persuading customers?
Which of the following does not require prior written approval of a principal before it is sent to customers quizlet?
What is an economic principle referring to a consumers desire to purchase goods and services and willingness to pay a price for a specific good or service?
What is an integrated set of actions taken to produce goods or services with features that are acceptable to customers at the lowest cost relative to that of competitors?
Which phase translates the concepts into actual products for future testing based on interactions with customers?
Which is an example of a business using a celebrity’s appearance to attract customers to an event?
________ is the marketing of additional related products to customers based on a previous purchase.
Email communication with customers is most effective when it is done only to share product offers.
What is a feature of a product or service on which customers place a greater value than they do on similar offerings from competitors multiple choice question?
When goods in our country are deliberately sold in a foreign market at a lower price than the domestic market in order to capture the foreign market it is called?
Is the creation of goods and services using land, labor, capital, entrepreneurship, and knowledge.
A n is a profile of highly desirable organizational characteristics shared by current customers
Face-to-face communication with large numbers of customers at the same time is mass selling.
The upper limit on the production of goods and services if everything works perfectly is known as:
Is a name a term a sign a symbol a design or a combination of any or all of them that identify goods services and companies?
Is a name Term sign symbol or design or a combination of these elements that is intended to identify the goods or services of one seller or a group of sellers?
The area of management responsible for the activities necessary to produce goods and services is
____________________ is the process of changing and improving resources to create goods or services.
Which refers to a manager who manages the systems that convert resources into goods and services?
Which utility is created when goods are carried out from the place of production to customer?
Is any type of firm or organization that provides goods and services in an attempt to make a profit?
Is an organized profit seeking activity that provides goods and services designed to satisfy customers needs?
Which of the following involves direct communication between sellers and potential customers?
Which stage of the product life cycle is characterized by narrowing profit margins and the goal of attracting new customers?
Which promotional tool is any paid form of nonpersonal presentation and promotion of ideas goods or services by an identified sponsor?
Which of the following strategies helps an organization to obtain customers by making decisions?
When asked to characterize different kinds of groups of people respondents consistently answered in terms of four different categories these are?
Which of the following is not a primary reason why individuals leave and/or disidentify with groups?
Humans started to specialize tasks and manufacture goods beginning in which type of society?
Occurs when a manufacturer performs an upgrade to a hardware component at the customer’s premises.
When goods are substitute a fall in price of one leads to fall in quantity demanded of a substitute?
How does change in price of a complementary goods affect the demand of the given good explain with the help of an example?
When the increase in the price of one good causes the demand for another good to decrease the goods are?
How are goods X and Y related when as a result of rise in prices of X demand for good Y increases?
Has the price of a commodity falls it becomes relatively cheaper than other alternative This effect is known as?
What is an effect of the universal technical standards of the Internet and e commerce on customers
What serves only one customer or organization and can be located on the customers premises or off the customers premises?
What structure do companies adopt when they organize divisions according to the type of customers they want to focus on?
Is the coordinated series or sequence of functional activities necessary to transform inputs into the finished goods or services that customers value and want to buy?
What aspect of management is involved in bringing new or improved goods and services to the market?
What is an act of creating and maintaining distinct image of a product or brand in the minds of target customers?
Which of the following ethical principles focuses on the attainment of a just distribution of economic goods or services?
Which of the following produces an improved product customers are eager to buy such as faster car or larger hard drive?
Which function is responsible for making sure that customers are aware of products of the company?
The economic growth of the south relied primarily on the export of goods to which of the following?
Huge global businesses that produce goods or deliver services in many countries are known as
What is it called when nations compete to attract transnational corporations by under cutting their citizens wages or offering tax incentives?
A decrease in its demand even when there is no change in the price of the commodity is called
How a particular society distributes its resources to produce goods and services describes an
Is responsible for producing the goods or providing the services offered by the organization?
What is the type of investment in which a company establishes a business in another country for production of goods and services?
Which of the following channel intermediaries does not take title to the goods that it sells?
The amount of goods and services consumers are willing and able to purchase at a certain price
What is defined as any activity that seeks to provide goods and services to others with the goal of earning a profit?
What are goods that go together a decrease in the price of one results in an increase in demand for the other and vice versa?
Two goods for which an increase in the price of one leads to a decrease in the demand for the other
When two goods are complements an increase in the price of good will decrease the demand for the other good?
It happens when the number of goods that the consumer can produce exceeds the equilibrium quantity
What refers to the quantity of goods and services that consumers are willing to buy at a given price?
What is the amount of goods and services a consumer is willing and able to buy a various prices during a given time period?
What is the quantity of goods that the seller is willing to sell at a certain price in a particular period of time called?
U.s. consumers have paid prices for goods at many stores such as wal-mart due to globalization.
Because customers are already upset the language of adjustment messages should be particularly
What theory of motivation is related to the idea that customers desire a state of balance called homeostasis instinct theory drive theory expectancy theory need theory?
What is the term for a society that depends on mechanization to produce its goods and services?
Is the economic system based on private ownership of the means of production in which prices are set and goods distributed through a market?
Both the buyer and the seller can have an insurable interest in identical goods at the same time.
Which of the following internal control procedures most likely would deter lapping of collections from customers?
Which of the following internal control procedures would most likely deter lapping of collections from customers?
Which of the following internal controls would be most likely to deter the laughing of collections from customers?
What type of network is a private network that can also be accessed by authorized external customers vendors and partners?
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